Frequently Asked Questions

Find answers to common questions about Blindsight's anonymous survey platform.

FAQ Illustration

Privacy & Security

Learn about our commitment to protecting your anonymity and data.

Survey Process

Understand how our survey system works and how to participate.

Community

Discover how you can contribute to meaningful change.

Getting Started

Blindsight is a platform that harnesses the power of anonymous surveys to create positive change. We empower everyone to share their honest opinions and help organizations make data-driven decisions based on real, unfiltered feedback.

Our platform is designed to:

  • Facilitate anonymous feedback collection
  • Enable data-driven organizational improvements
  • Foster transparent communication
  • Build trust through anonymity

Getting started with Blindsight is simple:

  1. Create an account using your email
  2. Verify your email address
  3. Complete your profile (optional)
  4. Start participating in surveys or create your own

No personal information is required beyond a valid email address.

Blindsight offers different tiers of service:

  • Free Tier: Participate in surveys and access basic features
  • Professional: Create and manage surveys, access advanced analytics
  • Enterprise: Custom solutions for organizations with specific needs

Contact our sales team for detailed pricing information.

Privacy & Security

We employ multiple layers of protection to ensure your anonymity:

  • All survey responses are completely detached from user accounts
  • IP addresses are never stored with survey responses
  • Data is encrypted both in transit and at rest
  • Responses are aggregated before being shared with survey creators
  • We use advanced anonymization techniques to prevent response correlation

We collect minimal data to improve Blindsight and ensure a smooth user experience:

  • Anonymous survey responses
  • General usage statistics
  • Survey participation metrics
  • Basic account information (email only)

We never collect or store:

  • Personal identification information
  • IP addresses with survey responses
  • Browser fingerprints
  • Response patterns that could identify users

No. Survey creators can only see:

  • Aggregated response data
  • Overall statistics
  • Anonymous individual responses without any identifying information

Even if you're the only person who took a survey in a given timeframe, the creator won't be able to identify you.

Survey Process

Creating an effective survey involves several best practices:

  1. Define clear objectives for your survey
  2. Choose appropriate question types:
    • Multiple choice for specific options
    • Rating scales for satisfaction levels
    • Open-ended questions for detailed feedback
  3. Keep questions concise and focused
  4. Use our templates and question bank for inspiration
  5. Test your survey before launching

Our platform provides guidance throughout the creation process.

Blindsight supports various survey types:

  • Employee Feedback: Workplace satisfaction, engagement surveys
  • Customer Experience: Product feedback, service satisfaction
  • Educational: Course evaluations, student feedback
  • Community Feedback: Public opinion, community needs assessment
  • Event Feedback: Post-event surveys, planning surveys
  • Research: Academic studies, market research

The ideal survey length depends on your goals:

  • Quick Pulse Checks: 2-3 minutes, 5-7 questions
  • Standard Surveys: 5-7 minutes, 10-15 questions
  • In-depth Research: 10-15 minutes, 15-25 questions

We recommend keeping surveys as concise as possible while still gathering necessary information. Our analytics show that completion rates drop significantly for surveys longer than 10 minutes.

Community

There are many ways to contribute to our community:

  • Participate in Surveys:
    • Complete public surveys
    • Provide thoughtful responses
    • Share surveys with relevant audiences
  • Create Quality Surveys:
    • Design effective questionnaires
    • Share results and insights
    • Follow community guidelines
  • Engage with Others:
    • Share success stories
    • Provide feedback on the platform
    • Help spread the word

Our community guidelines ensure a respectful and productive environment:

  • Respect Privacy:
    • Never attempt to identify respondents
    • Keep shared information confidential
    • Respect anonymity preferences
  • Quality Content:
    • Create meaningful surveys
    • Provide honest, constructive feedback
    • Avoid spam or irrelevant content
  • Ethical Conduct:
    • Use data responsibly
    • Be transparent about survey purposes
    • Follow data protection regulations

Track your impact through various metrics:

  • Personal Dashboard:
    • Number of surveys completed
    • Organizations helped
    • Impact points earned
  • Community Impact:
    • Overall platform statistics
    • Success stories from organizations
    • Community achievement badges

While maintaining anonymity, we provide regular updates on how collective feedback has led to positive changes in various organizations.

Technical Questions

Blindsight works on all modern browsers:

  • Google Chrome (recommended)
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

For the best experience, please ensure your browser is up to date.

Yes, Blindsight offers several integration options:

  • API Access: Connect with your existing systems
  • Webhooks: Automate actions based on survey events
  • Data Export: Export results in various formats
  • SSO Integration: Available for enterprise clients

Contact our technical team for integration support.

Still Have Questions?

We're here to help! Reach out to our support team for assistance.

Contact Support